A large selection of Fedora Mens Dress Hats and caps. Stetson, Kangol, Bailey and more.

Order Status

What are your shipping policies?
	IF YOU DO NOT WANT A PACKAGE LEFT AT YOUR DOOR, PLEASE INDICATE SIGNATURE REQUIRED IN THE ORDER COMMENTS BOX ON THE CHECKOUT PAGE. Please EMAIL us if you would like to check on your order status. Most orders will ship UPS or Fedex ground with NO signature required. If you provide only a postal service address, we will send USPS Priority Mail. Please note that express shipping is handled based on the "availability" time to ship detailed in each product listing. We will not be responsible for delays experienced by the carrier (i.e. airport delays, bad weather, etc). If you need a guaranteed delivery by a certain date, please select from the express shipping options presented in the shopping cart. Request signature required service if you do not want your package left at the door. We will not be responsible for lost packages sent outside of the United States.
How do I change quantities or cancel an item in my order?
	Please be very careful and thorough when placing your order. Before hitting the 'place order' button, be sure that you have selected the proper size and colors, and that the correct shipping address has been entered. Because our orders are immediately transmitted to a shipping department and loaded on a truck, there is no going back to make changes. You may EMAIL us to attempt to make changes, but there is no guarantee.
How do I track my order?
	If you need a tracking number, please EMAIL us a couple of days after your order is placed. On the website, your order will show PROCESSING even though you may have already received it.
My order never arrived.
	If you order has not arrived after a resonable amount of time, please EMAIL us immediately so we can track down your order. Orders are immediately transmitted to shipping departments for fulfillment. On occasion someone will misplace an order, and if that happens we want to correct it. Shipping is done by humans, and although not common, mistakes do occasionally happen. For customer service, we have a trackable ticket system that is carried out by email. Just scroll to the bottom of this or any other page, and click on SEND US FEEDBACK, and write your questions or issues in an email so we can answer it.
An item is missing from my shipment.
	Most individual brands will ship separate from other brands. However, just to be safe, feel free to send an email to sales@thefedorastore.com, and we will immediately check into your order and reply with the needed information. We would rather you ask us, then to have it go unhandled. Orders are immediately transmitted to a shipping department, and humans actually pack and ship the orders. Although not common, occasionally a mistake will happen, and if we know about it, we can fix it. For customer service, we have a trackable ticket system that is carried out by email. Just scroll to the bottom of this or any other page, and click on SEND US FEEDBACK, and write your questions or issues in an email so we can answer it.
My product is missing parts.
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
	Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. We will email you to inform you of a backorder.